Cancellation & Refund Policy

No money is collected in the current demo. There is no recurring billing or payment to refund. The paid-product policy below applies when live checkout becomes available and does not limit any mandatory consumer rights under applicable law.

• Duplicate charges for the same purchase.
• Failed delivery of a purchased digital product.
• Unusable access to a purchased product that we cannot resolve.

We review the order and technical issue before approving a refund. Change of mind, personal preferences, lack of use or a particular health or weight-loss outcome do not qualify on their own. Downloaded or accessed digital products are otherwise non-refundable, except where required by law.

A One-Time Pass is a single purchase for a 30-day personalized plan and 30 days of coach access, with no automatic renewal. Cancelling after delivery does not create refund eligibility unless one of the conditions above applies.

Once live subscriptions are enabled, you can cancel future renewal by emailing info@getcurameal.com before your next billing date. Cancellation takes effect at the end of the current paid period; benefits remain available until then. Cancellation stops future charges, but does not refund the current period or create a prorated refund, except for eligible issues above or where required by law. In the demo, no cancellation is needed to prevent charges.

Email info@getcurameal.com or use our contact form with your purchase email, order/payment reference, purchase date and a description of the issue. Do not send card numbers, PINs or one-time codes. We may ask for evidence of a duplicate charge or try to restore access before reviewing eligibility.

Approved refunds are processed within 5–7 business days through the original payment method. Your bank or payment provider may take additional time to display the credit. Customer support responds within 24–48 business hours; that response window is separate from refund processing.